Shipping policy
Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed. Processing time is separate from shipping time.
Shipping Rates & Delivery Time
| Shipping Method | Order Amount | Shipping Fee | Estimated Delivery Time |
|---|---|---|---|
| Standard Shipping | $0.01–$98.99 | $9.90 | 7–12 business days |
| Free Standard Shipping | $99.00 and up | Free | 7–12 business days |
| Expedited Shipping | $0.01–$198.99 | $23.99 | 3–5 business days |
| Free Expedited Shipping | $199.00 and up | Free | 3–5 business days |
Order Tracking
Once your order has shipped, you will receive a tracking number by email. Please allow 1–3 business days for the tracking information to update.
Shipping Address
Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delays or failed delivery caused by incorrect or incomplete addresses.
Customs, Duties & Taxes
We do not collect customs duties, taxes, or import fees at checkout. However, your local customs office or carrier may charge additional fees depending on your country’s regulations. These charges are not controlled by us.
Delays
Delivery times are estimates and may be affected by holidays, weather, customs clearance, or carrier delays.
Contact Us
If you have any questions about your order or shipping, please contact us at:
soosickshop@outlook.com
WhatsApp: 1-929-691-8349(US)
